The USAA Take Care of Your Health program is a comprehensive, multi-discipline, and integrated health & productivity management program. It includes population health management elements (health risk appraisals, lifestyle coaching, incentives, effective communications, and health improvement campaigns), consumerism, effective benefit plan design and integrated productivity management. The program is data driven with comprehensive reporting and evaluation capabilities. Take Care of Your Health reaches employees and their families. Also notable is USAA’s efforts at engaging call center employees by allowing them time off to participate in certain programs.
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